Tuesday 07 Feb 2012
Managed Services - What is Included?
All the computer related equipment in your organization can be broken down into three broad categories, Network, Servers, and Workstations. These three categories are how we provide service and pricing for Managed Services. Below is a chart of services included in 825 Technologies' Managed Services.
| Services | Included | Optional |
| 24x7 monitoring and alerting - servers & desktops |  |
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| Local Help Desk with unlimited calls and low wait time | |
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| Network Device - up/down alerting | |
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| Preventative maintenance on desktops | |
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| Pro-active maintenance on servers | |
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| Patch management on servers & desktops | |
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| Monthly Face-to-Face meetings with compehensive reports | |
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| Firmware Management on Network Devices | |
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| Anti-Virus and Anti-Malware - License Management and Install | |
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| Troubleshooting and Fix - Servers | |
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| Troubleshooting and Fix - Desktops | |
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| Discounts on 825 Technologies Computers and Products | |
- Creative
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We delve into our knowledge of existing and emerging technologies to creatively devise solutions that will eliminate your needs, both now and into the future. Because one correctly implemented technology can be the solution to a myriad of needs. - Emerging
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We take the time to stay on the leading edge of emerging technologies. This attention to what the client needs helped 825 Technologies seem at least 70% growth in each of the last three years. - Approachable
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We strive to not only be available to our clients, but to also connect with them. After all, being able to communicate clearly involves much more than just the right words!